Privacy Policy & SMS Terms

Overview

This page explains how Papa’s Lock Out Service (“Papa’s,” “we,” “us,” or “our”) collects, uses and protects the information you share with us when you visit our website, call us, text us at 1-855-KEY-2FUN (1-855-539-2386), or use any of our services. It also contains the Mobile Terms of Service that apply to our text messaging program.

Licensing & Registration

Papa’s Lock Out Service is a registered locksmith with the State of Connecticut.

Services Covered

This policy applies to every service offered by Papa’s Lock Out Service, including:

Information We Collect

We only collect the information needed to provide and schedule our services, such as:

• Your name, phone number and email address.
• Service details, such as your location, pickup and drop-off addresses, vehicle information, or the items in your order.
• Messages you send us through our contact form, by email, by phone or by text.
• Basic website usage data collected automatically by your browser, such as pages visited and device type.

How We Use Information

• To respond to your requests and provide lockout, TruckerBox, courier, key fob and merch services.
• To schedule, confirm and update appointments and deliveries.
• To send appointment text messages if you have agreed to receive them.
• To manage subscriptions and apply subscriber discounts.
• To improve our website and customer service.

Mobile Terms of Service (SMS)

By providing your mobile number and opting in to receive text messages from 1-855-KEY-2FUN (1-855-539-2386), you agree to the following terms:

Consent to receive text messages is not a condition of purchasing any service. Carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell, rent or trade your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing categories and will not be shared with any third parties.

We may share limited information only with service providers who help us operate our business (for example, our phone and messaging provider), and only as needed to deliver our services, or when required by law.

Subscribers & Discounts

Subscribers receive discounts on Papa’s services and merch. We use subscriber contact details only to manage the subscription, apply discounts and share subscriber-related updates. You may cancel your subscription at any time by contacting us.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes To This Policy

We may update this page from time to time. Any changes will be posted here with an updated “Last updated” date.

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